Store Manager Manual

How to read this manual

One chapter per page. Read them in order and tap Next at the bottom of each page. Come back here anytime to jump to a chapter.

Chapters

1. Start HereYour Job Changed
2. Chapter 1Make the Dealership’s Job Easier
3. Chapter 2Run the Day Before It Runs You
4. Chapter 3Lead People With Clarity
5. Chapter 4Keep the Work Moving
6. Chapter 5Protect Quality, Readiness, and Property
7. Chapter 6Communicate Before People Have to Ask
8. Chapter 7Know What You Can Decide
9. Chapter 8Lead Well When Things Go Wrong
10. Chapter 9Make the Store Stronger
11. Chapter 10What Good Management Looks Like
12. The StandardThe Prime One Manager Standard