Home › SOP
SOP
Standard Operating Procedures
How Prime One runs every detail department, at every location. One topic per page — read the one you need.
Procedures by service
Full DetailUsed vehicles for the front line · 3–4 hours
PDI CleanNew vehicles for the front line · 45–60 min
Clean for DeliverySold vehicles, top priority · 30–45 min
RefreshLot vehicles needing a touch-up · 30 min
Checklists
How we operate
1. Welcome & Our ServicesWho we are and what we detail, in priority order
2. Duties & ConductWhat every technician owes the team and the dealership
3. Detailing RulesInspection, pressure washer, tint removal
4. Equipment & Work AreaDaily, weekly, monthly tasks · station supply lists
5. Quality StandardsWho checks what, and when
6. SafetyDriving, equipment, chemicals
7. Scanning & PaperworkReconPro, invoices, ROs, damage reports
8. Communication & CoordinationWho to tell, how, and when
9. Supplies & InventoryOrdering, Patriot truck, stock levels
10. Company PoliciesAttendance, leave, discipline
Store managers: also read the Store Manager Guide. Hands-on how-tos are in Detailing Training.